Unreachable Site
When a HPE OfficeConnect Wi-Fi Portal site is unreachable from the proxy server, the site appears dimmed in the mobile app or the web application. A message is displayed under the site name stating the site . To resolve the internet access issue, you may try to connect to the HPE OfficeConnect Wi-Fi Portal site locally on its main wireless network and launch the HPE OfficeConnect Wi-Fi Portal mobile app or web application.
To delete an unreachable site, follow these steps:
In the mobile app
1. | Select the unreachable site from the | page.
2. | Click the advanced menu () icon. |
3. | Click HPE OfficeConnect Wi-Fi Portal sites. | to remove the unreachable site from the list of configured
In the web application
1. | Select the unreachable site from the | page.
2. | Click HPE OfficeConnect Wi-Fi Portal sites.. | to remove the unreachable site from the list of configured
HPE OfficeConnect Wi-Fi Portal mobile app or web application does not allow you to delete the last associated site to your registered email account.
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